How should I correct inventory?

The easiest way to correct a group's stock is to set it directly from the Groups page in the app. Open the group, choose Set stock, and enter the quantity you want the group to have. SKU Stock Sync applies that quantity across the group's members for you.

If you'd rather make the change in Shopify instead, you can also correct inventory by updating one variant in the group to the quantity you want.

Warning: If you're correcting inventory in Shopify rather than using Set stock, do not update every variant in the group to the same quantity manually. SKU Stock Sync may treat each manual change as a separate inventory change, which can cause the changes to be combined.

Why you should only update one variant (Shopify method)

SKU Stock Sync treats variants in the same SKU/location group as sharing the same stock.

When you change inventory for one variant, SKU Stock Sync can use that change to update the other variants in the group.

If you manually update multiple variants before SKU Stock Sync processes the group, the app may see multiple inventory changes for the same shared stock.

Info: For example, if two variants are at stock 0 and you manually change both to 10, SKU Stock Sync will see multiple increases instead of one correction. Using Set stock on the Groups page avoids this altogether, since you're setting one value for the whole group directly.

Correct approach in Shopify

1. Choose one variant in the group: Pick one variant that belongs to the SKU/location group you want to correct.
2. Update that variant only: In Shopify, change that one variant's inventory to the quantity the group should have.
3. Wait for SKU Stock Sync to process the group: SKU Stock Sync will process the related group during a scheduled sync, or sooner with manual sync.
4. Check the result: After the sync runs, check the other variants in the group to confirm they were updated.

Example

If a synced group should have stock of 10:

• Easiest: open the group on the Groups page and use Set stock to set it to 10.
• Correct (Shopify): update one variant in the group to 10, then let SKU Stock Sync update the rest.
• Incorrect: update every variant in the group to 10 manually.

If you already updated every variant

If you already changed every variant in the group, wait for the next sync to finish and check the final quantity.

If the final quantity is not what you expected, correct the group again using Set stock on the Groups page, or by updating one variant only to the desired quantity.