Ignoring groups

Exclude a group from syncing without deleting it or changing SKUs, and resume it again later.

What ignoring a group does

Ignoring a group tells SKU Stock Sync to skip it during every sync. The group stays in your list and keeps its members, but its members' stock is no longer kept in line with each other.

This is useful when you want to stop syncing a specific group without changing SKUs in Shopify or removing the variants from their group.

Note: Ignoring does not change any stock in Shopify. It only stops future syncing for that group. Whatever quantities the members currently have, they keep.

How to ignore a group

You can ignore groups from the Groups page:

Select the groups you want to skip: Tick one or more groups in the table, or open a single group in the detail panel.
Choose Ignore groups: When you have a single group open, this reads Ignore group.
Confirm: The app will confirm that the selected groups will be skipped during every sync and that you can resume them at any time.

Once ignored, the group shows an Ignored status on the Groups page.

How to resume an ignored group

Ignoring is always reversible.

Find the ignored group: Look for groups with the Ignored status on the Groups page.
Choose Resume groups: When you have a single group open, this reads Resume group.
Confirm: The group will be included in syncs again, and its members' stock will be kept in line with the group.

Tip: After resuming, the group is not synced instantly. It rejoins normal syncing and is processed once it becomes due. See When inventory gets synced.

Ignored is not the same as automatically skipped

Some groups are never synced even though nobody ignored them. These are different situations, and only the first one is something you chose:

Ignored: someone selected the group and chose to ignore it. It shows the Ignored status and can be resumed at any time.
Single-member groups: a group with only one member has nothing to sync against, so it is excluded automatically. It cannot become due. Adding another variant with the same SKU at the same location resolves this.
Fulfillment-app-managed locations: groups stocked at a location controlled by another app that handles fulfillment, for example Shopify Collective, are skipped automatically. Shopify overrides inventory writes to those locations, so syncing them would have no effect.

Info: If a group is not syncing and you did not ignore it, check the member count and the location first. See Inventory did not sync.

Does ignoring affect your plan usage?

No. Ignoring and resuming a group do not use any group syncs.

Ignoring a group does reduce future usage, because a group that is skipped never gets updated and so never counts. See Plans, limits, and usage.

When to ignore a group

Ignoring is usually the right choice when:

Another app or system should control the stock for those variants. See Another app is changing inventory.
Two variants share a SKU by accident and you do not want them to share stock.
You are troubleshooting repeated changes and want to take one group out of the picture. See Inventory keeps changing back.

Tip: Ignoring is safer than changing SKUs to break a group apart. It is reversible, and it leaves your Shopify product data untouched.