Alerts
Alerts are created when SKU Stock Sync detects something that may need your attention.
Alerts do not always mean something is broken, but they should be reviewed. They can help you spot inventory behavior that may cause unexpected syncing results.
SKU Stock Sync currently creates alerts for stock oscillation. Stock oscillation usually means inventory has been moving back and forth repeatedly for the same item or group.
Where alerts appear
Alerts will appear in the Alerts page located on the app sidebar. If you have any alerts you'll notice a number on the right side of the button.
Stock oscillation alerts
A stock oscillation alert means SKU Stock Sync detected repeated inventory changes that may indicate a conflict or unstable inventory behavior.
This is often caused by another app, warehouse system, feed, automation, or custom integration also updating the same inventory quantities.
Stock oscillation should be reviewed as soon as possible. If two systems keep changing the same inventory back and forth, your Shopify stock levels may become confusing or unreliable.
See Another app is changing inventory, for more details.
Important things to know
Alerts are meant to help you investigate possible issues.
Stock oscillation usually points to repeated inventory changes, often from multiple systems updating the same stock.
Shopify adjustment history is the best place to check who changed inventory for a specific variant and location.
When to contact support
If you are unsure what caused an alert, contact support and include:
The alert type
The affected SKU
The Shopify location
The affected product or variant
A screenshot of the alert
A screenshot of Shopify adjustment history with the Created by column visible
Any other apps, feeds, warehouse systems, or integrations that update inventory
The most useful details are the affected SKU, location, alert details, Shopify adjustment history, and any other systems that may update inventory. This will help me investigate.